Jasdeep Singh Degun

• Please click here to view the Access Guide
• The Caird Hall is accessible via the ramps from City Square.
• Once inside the venue there is a lift to the balcony level next to the ramp at the West door.
• Accessible toilets are available on both the stalls and the balcony levels together with an adult change facility off the main corridor.
• Assistance dogs are welcome and our front of house team can provide water on request.
• Should you have any specific requirements please contact us

WHEELCHAIR ACCESS

The Queen’s Hall is accessible to wheelchair users via a ramp up to the front righthand entrance, next to the Box Office. There are two wheelchair accessible toilets to the lefthand side of the rear fire exit in the bar.

Please let the Box Office know if you need a wheelchair space when buying your ticket. Our staff may need to ask either the model or size of your wheelchair to ensure we give you the best advice on accessibility. For unreserved gigs, do contact us if you have any questions or require further assistance.

We also have fantastic stage access for performers who are wheelchair users with a Mobilift CX. Read more about the lift here.

You can find information about hiring our stage lift here.

GUIDE DOGS

Please let the Box Office know when you buy your ticket if you are bringing a guide dog. We will try to seat you in an area that is comfortable for both you and your dog. As we no longer have a cloakroom, we are usually now unfortunately unable to look after your furry friend for you, but do ask on arrival and if we can, we will (it’s one of our favourite jobs!).

ASSISTED HEARING

There is an induction loop in the main auditorium to help patrons with hearing difficulties. Turn your hearing aid to the T position to pick up sound directly from the stage. Please speak to an Usher if you have any problems.

AUTISM

Pre-pandemic we designed videos for each area of our building to give you a good idea of what to expect ahead of your visit. Building works whilst we were closed mean that these are now out-of-date. We will produce new videos as soon as we have the resources to do so. In the meantime, we have kept the video of the auditorium, as this remains unchanged. You can also download some extra information below, which we hope you will find useful.

If you would like to come and have a look around before you attend an event, please call 0131 668 2019 or email info@queenshalledinburgh.org and ask for Emma or Kris who can arrange this for you.

We have Sensory Kits containing ear defenders and other tools designed to make your experience enjoyable and relaxing. If you would like to use one of these, please either call 0131 668 2019 or email info@queenshalledinburgh.org to book in advance or ask for it at the Box Office when you arrive.

GIG BUDDIES

We are proud to work with Gig Buddies, a project that enables adults with a learning disability/autistic adults to live an active social life. They do this by running regular community based social events, and pairing their members to like-minded volunteers who share the same interests. Members and their buddies regularly attend gigs at The Queen’s Hall, so if you or someone you know is interested, you can learn more here or contact the Gig Buddies Edinburgh Project Manager, Sam Maggs by emailing him at Samuel.Maggs@thera.co.uk or calling him on 07738

• The entrance is accessible by wheelchair, with six disabled parking bays located at the front of the building (50m from the entrance) and a further two at the back (100m).
• Assistance dogs are welcome in the building.
• We offer Audio Described, BSL Interpreted, Captioned and Relaxed performances for many shows, as well as some Touch Tours.

If you have specific access requirements please contact us in advance so we can make your visit as enjoyable as possible.

To book tickets or ask a question, contact the Box Office on 01463 234 234 or send us an email.

There is accessible access into the auditorium via the Bath Street entrance, and an accessible toilet + separate baby change is located at the rear of the auditorium.

Full access details can be found here